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Buckner Retirement Services Promotes Susan Phelps to Executive Director of Parkway Place

HOUSTON–Buckner Retirement Services has promoted Susan Phelps to executive director of Parkway Place, a faith-based senior living community in Houston.

The announcement was made by Charlie Wilson, svp of Buckner Retirement Services (BRS). Phelps started with the nonprofit in 2003, serving first at BRS sister community Calder Woods in Beaumont. After five years, she transferred to her hometown of Houston and began working at Parkway Place.

Phelps held multiple positions at both communities, including activity assistant, business office manager and marketing director. Before her promotion, Phelps served as the director of administrative services. As executive director, she will oversee the daily operations and future direction of the senior living community.

“Susan is a dedicated Buckner team member with a passion for serving seniors, and we couldn’t think of a better person to lead our community in Houston,” said Wilson. “Her desire to enrich the lives of seniors is inspiring. She has worked in several positions at multiple communities and truly understands how to execute our mission. We know that with her leading the community, Parkway Place will continue to be the premier senior living community in the Houston area. We are thankful for her commitment, and we look forward to seeing her accomplish each goal she sets for herself, team members and residents.”

“I am excited to take on this new role, and I know I’ll do well in this role with the fantastic leadership team that we have in place,” Phelps said. “This is my passion in life, and this is where God wants me to be. I felt that sense of a calling from the first day that I visited with residents and listened to their stories. My mom always told me I have an old soul because I always loved bonding with seniors and learning about their lives. When I became part of the Buckner organization it was a blessing, and I love this community. It truly feels like home to me. This is the only senior living organization I’ve worked for, and I can’t image working anywhere else.”

Phelps holds a bachelor’s degree in business management and is currently working toward her nursing facility administrator’s license.