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Management & Operations

Holleran Expands Service Offerings

WRIGHTSVILLE, PA–Holleran, the nation’s premier research firm focusing on older adults and aging, has expanded its suite of services to include business intelligence and analytics, data visualization, and advanced community health metrics reporting. For nearly three decades, Holleran has been best known for conducting engagement and satisfaction surveys for stakeholders …

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Managing the Risks of Volunteer Programs

By Erin O’Leary and Shane Riccio As the health and human services industry faces an escalating staffing shortage, senior living organizations are relying on volunteers more than ever. Fortunately, volunteers are rising to the occasion, contributing a record high nearly 6.9 billion hours in 2018, according to the Corporation for …

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Towsley Village Memory Care Center at UMRC’s Flagship Chelsea Campus Earns Recognition from Positive Approach® to Care (PAC)

CHELSEA, MI–United Methodist Retirement Communities (UMRC) is pleased to announce that Towsley Village Memory Care Center, located on our flagship Chelsea Retirement Community campus, has earned the Participating Organization recognition from Positive Approach® to Care. Towsley Village was recognized at the Positive Approach® to Care National Conference: Dementia is a …

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