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Vcpi Partners with RingCentral

MILWAUKEE, WI–Vcpi, a nationwide provider of outsourced IT services and RingCentral, a global distributor of cloud-unified communications, have entered into a strategic partnership to provide vcpi’s clients with an all-in-one-cloud collaboration platform. RingCentral, offers a comprehensive, seamless, and secure cloud-based communication platform that combines carrier grade phone, messaging, and video conferencing capabilities to vcpi’s clients in the LTPAC industry.

Having residents’ health information at the fingertips of caregivers is always important in the LTPAC industry, and RingCentral helps streamline this. Users can log on to RingCentral on multiple devices which allows caregivers to connect and record information on the spot. By unifying streams of communication, teams can efficiently share knowledge and build relationships from anywhere.

Unifying workplace applications with RingCentral Office integrations, eliminates the hassle of toggling between windows. This means that multiple apps function as one and gives caregivers and their teams more time to focus on their core activity, providing care for residents. RingCentral’s unified communications platform enables teams to collaborate efficiently with HD video conferencing and instant screen sharing, while being able to save chats and record meetings for future reference & sharing.

RingCentral helps manage the transition to remote work seamlessly, by saving historical interaction data and consolidating all communications to one application.

RingCentral quickly organizes customer and coworker interactions by embedding communications into custom or everyday business applications, like Microsoft 365. Cloud-based solutions have unlimited scalability, allowing healthcare organizations to seamlessly integrate new users and offices as they grow.

“We are excited to partner with RingCentral to help our clients optimize collaboration and communication. With Covid-19 at the top of everyone’s mind, RingCentral will help provide continuity to an industry that relies heavily on communication and consistency,” said Zak Koch, President, vcpi.

RingCentral’s unified communications (UC) combined with vcpi’s IT services, including network engineering, mobile device management, and cloud hosting, provide LTPAC clients with a technology solution that supports their digital workflow and is optimized for their unique environment.

In response to the current crisis RingCentral is offering free of charge their COVID-19 Assistance Program to new and existing customers.

With this new partnership, vcpi is ready to help LTPAC providers migrate from legacy on-premise equipment like a PBX to a RingCentral unified cloud service solution that’s painless, seamless, and less expensive than legacy phone systems.

RingCentral harnesses the power of the cloud to help today’s modern, mobile businesses communicate faster, smarter, and more effectively than ever before. Built on a secure and reliable cloud communications and collaboration platform, RingCentral goes beyond cloud PBX, combining voice, team messaging, collaboration, video conferencing, online meetings, and contact center capabilities. Available across multiple devices—from smartphones, tablets, and computers to desk phones—RingCentral’s unified communications as a service (UCaaS) solution scales globally, making it easy to administrate across countries from a single platform. With a robust set of open APIs, RingCentral enables businesses to seamlessly embed communications into custom or everyday business applications, improving workflow productivity. Businesses worldwide rely on RingCentral to connect their workforces, build relationships with customers, share knowledge, and get work done—how they want, wherever they want.

Founded in 2000 and headquartered in Milwaukee, vcpi is privately held by Agility Holdings, LLC. The team at vcpi helps care providers best serve their employees, residents and patients by removing technology distractions with outsourced IT support rooted in the unique world of long-term, post-acute care (LTPAC). Vcpi offers a range of services focused on LTPAC organizations including managed cloud hosting, security & access management, US based 24/7 service desk, IT consulting, network management and more.